Bakery packaging questions,
answered clearly.
Where commercial terms vary, Pack My Cake confirms them for the specific product and destination.
Start here.
If your question depends on a product, share its full name or URL with support.
Contact support →How do I choose the correct cake box size?+
Measure the finished cake at its widest point and full height, including the cake board, frosting and decorations. Compare those measurements with the dimensions on the product page. Weight alone is not a reliable box-size guide.
Are prices per box or per pack?+
The current box products state “Pack of 10” in their product names. Always confirm pack quantity in the product title and specifications before ordering.
How will I know if an item is in stock?+
The product page shows the current catalog stock state. Final availability is confirmed when the order is processed.
How much is shipping and how long will delivery take?+
Shipping cost and the available delivery estimate are calculated during checkout. Contact support before ordering if you have a fixed event date.
Can I request bulk pricing?+
Yes. Submit the wholesale form with the product, approximate quantity, delivery city and timeline. Applicable price, MOQ and dispatch details are confirmed for that enquiry.
Can Pack My Cake print my logo on a box?+
Use the custom packaging enquiry to share your box type, dimensions, quantity, print requirement, artwork and timeline. Feasibility and production terms are confirmed individually.
What should I do if I am unsure about fit?+
Send the finished product dimensions and the box you are considering to support. Include the cake board size and full decoration height.